Privacy Policy

1. Information We Collect

We may collect the following information when you interact with our website or services:

• Name, email address, and phone number
• Property address and project details
• Photos or videos of your property (submitted by you or taken during service)
• Communication history (calls, texts, emails)
• Any other information you voluntarily provide

2. How We Use Your Information

We use your information to:

• Provide quotes and services
• Communicate with you regarding your project
• Send appointment reminders and service updates
• Improve our services and customer experience
• Send marketing and promotional messages (see Section 4)
• Create marketing materials (see Section 5)

3. Sharing of Information

We do not sell your personal information.

We may share your data with:

• Service providers (CRM, scheduling, communication platforms)
• Legal authorities if required by law

4. Marketing Communications

By submitting your information through our website, you agree that:

• We may contact you via phone, text message (SMS), and email
• Messages may include service updates, promotions, and offers
• Message and data rates may apply

You may opt out at any time by:

• Replying "STOP" to text messages
• Clicking unsubscribe in emails
• Contacting us directly

Consent is not a condition of purchase.

5. Use of Photos & Property Images

By submitting photos or allowing us to perform services, you grant Three Pines Lighting permission to:

• Use photos and videos of your property for marketing purposes
• Display before-and-after images on our website, social media, and advertising

We will make reasonable efforts to:

• Avoid displaying personally identifiable information
• Not disclose your full address publicly without permission

If you wish to revoke this permission, contact us at [email protected].

6. Data Security

We take reasonable steps to protect your information, but no system is 100% secure. We implement industry-standard security measures to safeguard your personal data from unauthorized access, alteration, or disclosure.

7. Your Rights

You may request to:

• Access your data
• Correct inaccurate information
• Request deletion of your data

To exercise these rights, contact us at [email protected].

8. Updates to This Policy

We may update this policy at any time. Continued use of our website constitutes acceptance of changes. We encourage you to review this page periodically for the latest information on our privacy practices.